Reviews

IVAN BORJA FUENTES left a review on 23/08/2018

Sorpresa con piscina y Spa

La piscina es como si no la tuvieran. Está en la 6 planta y es muy pequeña y sin profundidad. Con relación al Spa mejor no contrates esta opción , te llevarás una gran decepción. Por lo demás todo bien.

The Agir Springs Hotel responded to this review. View the response.

Hola Ivan Lamentamos que no se quedó completamente satisfecha con su reciente estancia en el Hotel Agir. Sus comentarios han sido enviados al gerente del hotel. Agradecemos que haya tomado el tiempo para compartir sus pensamientos con nosotros y esperamos que vuelva a Benidorm en futuras ocasiones. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya

jose luis Merlo viñas left a review on 19/08/2018

Acorde

El hotel estaba acorde con mis necesidades

The Agir Springs Hotel responded to this review. View the response.

Hola jose luis Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia en el Hotel Agir. Nos algegra saber que tuvo una estancia agradable con nosotros. Esperemos darle la bienvenida de nuevo al Agir para futuras vacaciones en Benidorm. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya

AGUSTÍN TALAVERA TALAVERA left a review on 10/08/2018

EXCELENTE

MUY SATISFECHOS DE NUESTRA ESTANCIA EN EL HOTEL PASAMOS DOS NOCHES EN UNA SUITE JUNIOR CON SOLO REGIMEN DE ALOJAMIENTO Y QUEDAMOS MUY CONTENTOS. PROS: HABITACION MUY COMODA, MODERNA Y ACOGEDORA. CONTRA: NO TENIA TERRAZA Y FUE UNA PEGA A LA HORA DE SECAR LA ROPA MOJADA ESPERAMOS REPETIR EN EL FUTURO

The Agir Springs Hotel responded to this review. View the response.

Estimado Augustin, Muchas gracias por sus comentarios sobre el hotel Agir. Nos complace saber que disfrutó de su estancia y esperamos volver a verle en un futuro proximo. Saludos cordiales, Equipo de Relaciones Públicas, cadena MedPlaya

SUSANA ARANDA JUSTICIA left a review on 28/07/2018

Excepcional

Un lugar inmejorable ,comida ,personal súper excelente ,nos hemos sentido muy bien.Gracias por todo . Pd.Volveremoss

The Agir Springs Hotel responded to this review. View the response.

Hola Susana, Gracias por compartir sus pensamientos sobre su estancia en el Hotel Agir. Siempre es agradable recibir comentarios positivos sobre nuestro hotel y nos alegramos que hayan pasado una estancia agradable con nosotros. Esperamos volver a veros en un futuro. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya

Ana Maria Negulescu left a review on 20/07/2018

Muy buen hotel

Me ha encantado todo . Personal , limpieza , precio muy bueno , ubicación excelente .

The Agir Springs Hotel responded to this review. View the response.

Hola Ana Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia en el Hotel Agir. Nos algegra saber que tuvo una estancia agradable con nosotros. Esperemos darle la bienvenida de nuevo al Agir para futuras vacaciones en Benidorm. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya

Michelle OConnor left a review on 15/07/2018

Very good overall.

The Agir hotel is excellent value for money. The location is fantastic. The rooms, if a little dated are well appointed and very clean. Hot water is plentiful. The teacoffee making facilities and the air conditioning are a lovely touch. The reception staff are friendly and helpful. The roof top pool is very very small but the beach is only 1 street away. The only down side would be the noise. The balcony doors are not well sound proofed and the corridors are hollow and echo every sound. Overall I would recommend this hotel for a short break.

The Agir Springs Hotel responded to this review. View the response.

Hello Michelle We are very happy to hear that overall you enjoyed your stay at the Hotel Agir. Thank you for taking the time to share your comments with us and we hope to see you again in the future. Kind Regards MedPlaya, Guest Relations Team

Ramona Sempere Andreu left a review on 13/07/2018

Recomendable

Fui con mi marido 2 días. Elegimos la junior suite, la habitación está muy muy bien, la camarera de pisos que nos hizo la habitación muy maja y la dejó muy limpia, estupenda. El personal de recepción un 11, lo mejor del hotel, super atentos colaboradores, amables, un encanto. La ubicación es muy buena, tienes de todo alrededor, y a pocos metros de la playa. Sólo tuvimos desayuno, el resto de comidas lo hicimos fuera, estaba bien, pequeño pero variado. La piscina es pequeña pero se está muy a gusto, no hace nada de calor, y tienen un barecito con muy buenos precios, la chica del barecito también encantadora. Se nota que el personal trabaja con muchas ganas y hay buen clima laboral y eso para mi es muy importante, es el extra de calidad de cualquier servicio. El único pero que le pongo es el precio, nos resultó un poco elevado, pero bueno, lo pagamos a gusto.

The Agir Springs Hotel responded to this review. View the response.

Hola Ramona Gracias por compartir sus pensamientos sobre su estancia en el Hotel Agir. Agradecemos sus comentarios ya que nos ayudan a mejorar. Esperamos volver a veros en un futuro. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya

JUAN JOSE ALONSO GORDO left a review on 10/07/2018

Buena ubicación pero el estado de las habitaciones debería mejorar

Buena ubicación pero el estado de las habitaciones debería mejorar. El desayuno y el personal a destacar

The Agir Springs Hotel responded to this review. View the response.

Hola JUAN JOSE Gracias por compartir sus pensamientos sobre su estancia en el Hotel Agir. Agradecemos sus comentarios ya que nos ayudan a mejorar. Esperamos volver a veros en un futuro. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya

Víctor José Rodríguez Díaz left a review on 09/07/2018

mejoras

quizás mejorar en implementación duchas en lugar de bañera en habitación. Personal de recepción en algún caso mejorar simpatía.

The Agir Springs Hotel responded to this review. View the response.

Hola Víctor José Lamentamos que no se quedó completamente satisfecha con su reciente estancia en el Hotel Agir. Sus comentarios han sido enviados al gerente del hotel. Agradecemos que haya tomado el tiempo para compartir sus pensamientos con nosotros y esperamos que vuelva a Benidorm en futuras ocasiones. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya

LUIS ALCOCER GARCIA left a review on 03/07/2018

todo bien

todo bien.

The Agir Springs Hotel responded to this review. View the response.

Hola LUIS Gracias por tomarse el tiempo a dejarnos una reseña sobre su estancia en el Hotel Agir. Nos algegra saber que tuvo una estancia agradable con nosotros. Esperemos darle la bienvenida de nuevo al Agir para futuras vacaciones en Benidorm. Saludos cordiales, Equipo de Relaciones Públicas Hoteles MedPlaya

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MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

- The www.medplaya.com website: Fill out the online registration form with your personal information and accept the provided conditions.
- In MedPlaya Hotels: Use the QR code for registration.

Registration for MedPlaya Amigo! program is free. An email address is required to register for MedPlaya Amigo!, and each registration must have a unique email address.

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Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

Within the MedPlaya Amigo! dashboard, you can:

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Please note that your MedPlaya Amigo! membership is personal and non-transferable.

* In order that your discount is applied correctly on arrival it is important that you identify yourself using your ID MedPlaya Amigo! or email associated with your account when making your reservation.

4. BENEFITS OF MEDPLAYA AMIGO

As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not applicable to 100% Non refundable bookings.

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- Improper use of the MedPlaya Amigo! Programme.
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- Inappropriate behaviour at the hotel.
- Cancellation of subscription to Newsletter
- Detection of incorrect data provided when registering for the MedPlaya Amigo! programme.
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By completing the registration request for the MedPlaya Amigo! programme, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided for the purposes of the customer loyalty programme of the MED PLAYA group, such as the improvement of the commercial relationship with the client and making personalized offers.

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