Reviews
Malcolm Smith left a review on 27/07/2017
Quick few days away
Very good nothing to moan about, every thing went well.
Hotel Rio Park responded to this review. View the response.
Hello Malcolm We are very happy to hear that everything went well during your holiday at the Hotel Rio Park. Hopefully we will see you all again soon. Kind Regards MedPlaya, Guest Relations Team
Ashleigh Connor left a review on 27/07/2017
Holiday July 2017
Myself, husband and kids age 6 and 9 had an excellent holiday staying within the Rio Park. We had booked one of the new club suites on floor 12 rooms are lovely and very spacious. We never felt the need to leave hotel at night as the standard of entertainment shows within the hotel were top class and suited to all ages. We will definitely be returning to Rio Park next year for a longer stay.
Hotel Rio Park responded to this review. View the response.
Hello Ashleigh We are delighted that you enjoyed your recent holiday at the Hotel Rio Park. Hopefully you return again for a longer stay in the future. Kind Regards MedPlaya, Guest Relations Team
ENCARNI PEDRAZA VERDU left a review on 27/07/2017
Encuesta
Hemos pasado un fin de estupendo..... Nos ha chocado que los animadores no supieran nada de español..... Volveremos!
Hotel Rio Park responded to this review. View the response.
Hola Encarni Muchas gracias por tomarse el tiempo a comentar sobre su estancia en el Hotel Rio Park. Agradecemos sus comentarios ya que nos ayudan a mejorar. Esperamos volver a verle de nuevo en el Hotel Rio Park Saludos cordiales,Medplaya Relaciones Públicas Benidorm
ANGEL VILLA BELEÑA left a review on 25/07/2017
Muy contentos
Buen hotel relacion calidad precio solo mejoraria la limpieza de las habitaciones
Hotel Rio Park responded to this review. View the response.
Hola Angel Muchas gracias por tomarse el tiempo a comentar sobre su estancia en el Hotel Rio Park Nos alegra saber que hayan disfrutado de su estancia aquí y tomamos nota de su comentarios. Esperamos tener la oportunidad de darles la bienvenida de nuevo al Hotel Rio Park. Saludos cordiales, Medplaya Relaciones Publicas Benidorm
María Ascensión Pérez Luján left a review on 25/07/2017
Benidorm
El personal no muy amable menos las de la tienda de souvenirs del hotel q si lo.eran por el resto calidad precio bien
Hotel Rio Park responded to this review. View the response.
Hola María Muchas gracias por tomarse el tiempo a comentar sobre su estancia en el Hotel Rio Park. Agradecemos sus comentarios ya que nos ayudan a mejorar. Esperamos volver a verle de nuevo en el Hotel Rio Park Saludos cordiales, Medplaya Relaciones Públicas Benidorm
LOURDES IZQUIERDO FERNANDEZ left a review on 24/07/2017
Idioma
Soy española y todo está básicamente enfocado al inglés, me pareció poco respetuoso
Hotel Rio Park responded to this review. View the response.
Hola Lourdes Muchas gracias por compartir sus pensamientos sobre el Hotel Rio Park con nosotros. Nos complace saber que haya pasado unas vacaciones agradables en nuestro hotel, intentamos hacer cosas en Ingles y Español, lamentamos cualquier malestar causado. Saludos cordiales, Equipo de Relaciones Públicas, Hoteles MedPlaya
jennifer plow left a review on 19/07/2017
Rio park
Had a lovely stay at the rio park food was lovely, entertainment was good and staff were friendly. One thing caused us a problem , we was not made aware of the fact that we couldnt leave our scooter at the hotel as we hired it from somewhere else. We have frequently visited this hotel as well as many friends and family. This has never been the case before. Our scooter which we hired for my husband who is unable to walk far obviously the reason we had one! was constantly being moved to the alley away from the hotel by security! At night we had to leave it in a nearby shop which was 50 yards away and get it again the next day. It put a dampner on what would have been a fabulous holiday and hotel which to me seemed very petty.
Hotel Rio Park responded to this review. View the response.
Hello jennifer We are pleased to hear that overall you enjoyed your stay at the Hotel Rio Park. We are sorry if you have not been properly informed about our scooter policy at the Hotel Rio Park. The scooter companies are aware of it. We have no problems with our guests parking and charging their scooters at the Hotel, all that we ask if that they arrange the scooters direct with reception this way we can make sure that only guests staying in the Hotel can make the use of the facilities. Unfortunately many Hotels have banned the use of scooters altogether, so people were bringing scooters to the Rio Park to park and charge them which is not fair when guests staying in the Hotel cannot find a space to use. Only scooters that have been booked direct with the Hotel are permitted to use the parking facilities, scooters which have not been will be removed. Hopefully despite this setback it would not stop you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
Colette Robinson left a review on 17/07/2017
My holiday
Had a wonderful time great hotel,cant wait for next year
Hotel Rio Park responded to this review. View the response.
Hello Colette It is great to hear that you all had a wonderful time with us at the Hotel Rio Park. See you all again next year. Kind Regards MedPlaya, Guest Relations Team
susan starkie left a review on 16/07/2017
holiday for my 60th
we stayed in room 1134 which was a refurbished room.although it was very nice it was lacking drawer space and everytime the room above us had a shower water would come dripping through the ceiling in the shower area.we reported it at once but nothing was done.this is down to poor workmanship.
Hotel Rio Park responded to this review. View the response.
Hello Susan We are sorry to hear that you experienced problems with your room during your recent stay at the Hotel Rio Park. We have passed on your comments to the relevant departments to follow up on this for you. Hopefully despite this setback, it would not deter you from returning again in the future. Kind Regards MedPlaya, Guest Relations Team
Simone Johnson left a review on 16/07/2017
Holiday
Enjoyed a lovely week at the Rio Park we rerurn here year after year i used to come as a child with my parents now im doing same with my children.
Hotel Rio Park responded to this review. View the response.
Hello Simone It is lovely to hear that you are still enjoying family holidays at the Hotel Rio Park, hopefully you will continue with your family for many more years to come. Kind Regards MedPlaya, Guest Relations Team