Reviews

JOHN O REILLY left a review on 05/04/2022

A Few Niggles

Having been to hotel on numerous occasions we still like the hotel but the refurbishment and first week after reopening didnt quite live up to expectations. List of niggles as follows: 1 The new club restaurant area is in an inconvenient location as you have to walk through main restaurant and jump the queue to get in. Also we were told to use the entrance on level -1 straight from lift by one member of staff and not to use it by another. 2 Adding another floor of club rooms has made club lounge and restaurant over busy and less elite. 3 The piano bar only had music 3 times a week and the karaoke nights which used to run until 1am finish at 12 now. The entertainment was a bit hit and miss not helped by the fact that the schedule shows live music without showing who is on. We stayed in on 17th March for the St Patricks Day entertainment showing on board and there was a quiz on nothing to do with the day. 4 The updated club rooms are not as fancy as the photos on website and the shower was too low to stand under Room 2309. The indoor pool sauna and gym not updated and still extra charge for sauna even for club rooms. The Strongbow tap has been removed from Roof Top bar. Regards John

Hotel Flamingo Oasis responded to this review. View the response.

Hi John, Thank you for sharing your views with us regarding your recent stay at the Flamingo Oasis. Our guests feedback is of the utmost importance to us as it helps us to improve and your comments have been forwarded to the hotel mamnagement. We are pleased that you had an overall good stay with us and we hope to get the opportunity to welcome you back on future occasions. Kind regards, MedPlaya Hotels Benidorm

jan richardson left a review on 04/04/2022

Excellent stay

Excellent Hotel, very well run. Staff were fantastic. Wd deffo come again

Hotel Flamingo Oasis responded to this review. View the response.

Hi Jan, Thank you for your comments regarding your stay at the Flamingo Oasis. It's lovely to know that you had an enjoyable stay with us and that you were especially happy with the staff. We look forward to seeing you again. Kind regards, MedPlaya Hotels Benidorm

SARAH WOZENCROFT left a review on 03/04/2022

Flamingo oasis

We thoroughly enjoyed our stay at this hotel. Club room upgrade was fantastic. Food staff, entertainment and facilities were spot on. Would definitely recommend. Keep up the good work.

Hotel Flamingo Oasis responded to this review. View the response.

HI Sarah, We are delighted that the Flamingo Oasis ticked all the boxes for your holiday and that you were particularly happy with the Club room and services. Thank you for posting your review. Kind regards, MedPlaya Hotels Benidorm

THOMAS DONOGHUE left a review on 30/03/2022

Substandard Club Room

I booked a club room 15 months before travel and was allocated a room on the 20th floor original club rooms 21st floor and above which I felt was not of the same standard as the original club rooms on the higher floors which we have stayed in twice before. When we arrived in the room we found that we had no water coming from the hot taps, the tv was the laptop size one instead of the large screen advertised, the safe was locked, batteries in the tv remote were done, no toiletries or sun loungers on balcony, the clothes hangers in the wardrobe were coated in industrial dust and no internet available on the whole floor. Complained to reception and was offered a higher floor room which was lovely but looked over the building site next door which was extremely noisy so declined it. Most of these problems were rectified over the first few days but we felt that this should have been checked first before we arrived. We are due to return in June again and hopefully it will be back to its usual high standards by then.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Thomas, Thank you for sharing your views with us regarding your stay at the Flamingo Oasis. We are very sorry to hear that there were aspects of your stay that you were not happy with. We have forwarded your comments on to the hotel management and we hope that you will have a lovely stay with us in June. Kind regards, MedPlaya Hotels Benidorm

DAVID RIETDYK left a review on 25/03/2022

Great Hotel

Perfect hotel

Hotel Flamingo Oasis responded to this review. View the response.

Hi David, We are pleased that you enjoyed your holiday at the Flamingo Oasis. Many thanks for taking the time to post your review. We hope to see you again! Kind regards, MedPlaya Hotels Benidorm

AMANCIO MARCOS MERINERO GOMEZ left a review on 11/01/2022

Fin de semana

Excelente trato de todo el personal desde las chicas recepción al personal tanto de cafeteria como el del restaurante ,Volveremos,Un saludo

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Amancio, Nos alegra que disfrutara de sus vacaciones en el hotel Flamingo Oasis y que estuvo especialmente contento con el trato del personal. Muchas gracias por dejar su reseña. Saludos cordiales, Hoteles MedPlaya Benidorm

CHRISTOPHER BECK left a review on 06/01/2022

No Complaints

All staff exceptional

Hotel Flamingo Oasis responded to this review. View the response.

Hi Christopher, It's lovely to read that you had an enjoyable stay with us at the Flamingo Oasis and that you were especially happy with all the staff. Thank you for posting your review. Kind regards, MedPlaya Hotels Benidorm

MANUEL CAMPELLO GARCIA left a review on 05/01/2022

Trato inmejorable

El servicio la comida la atención una maravilla gracias por atendernos asi

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Manuel, Es alentador saber que haya pasado una buena estancia en el Flamingo Oasis y que estuvo especialmente contento con el trato del personal. Muchas gracias por dejar sus comentarios. Saludos cordiales, Hoteles MedPlaya Benidorm

Colin Jeans left a review on 05/01/2022

Mr Colin jeans

Hotel is always fantastic as usual apart from entertainment

Hotel Flamingo Oasis responded to this review. View the response.

Hi Colin, Many thanks for leaving your comments about your stay at the Flamingo Oasis. We are glad that you had an enjoyable stay even though the entertainment was not to your liking. We have taken note of your comments. Hopefully, we will see you soon again! Kind regards, MedPlaya Hotels Benidorm

Claire Obrien left a review on 04/01/2022

Amazing

I love the flamingo oasis have been coming for many years and come a couple of times of the year. Can’t wait to come back

Hotel Flamingo Oasis responded to this review. View the response.

Hi Claire, Thank you for once again choosing the Flamingo Oasis for your holiday. It's lovely to read that you've had a great time and we look forward to seeing you again! Kind regards, MedPlaya Hotels Benidorm

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